You’ve spotted the perfect vintage denim jacket on Poshmark, but the listing says nothing about the measurements. Or maybe you’re a seller whose buyer needs the package held an extra day. Either way, your first instinct is to send a quick DM, and that’s when you discover Poshmark doesn’t have one.

It’s one of Poshmark’s most common points of confusion. Poshmark is built as a social marketplace, so most conversations happen out in the open, in the comments under a listing. But private messaging does exist; it’s just tucked away in places new Poshmark users rarely think to look.

Here’s exactly how to message someone on Poshmark, in every situation.

Can I Send a Message on Poshmark?

Yes, but Poshmark doesn’t have a general DM inbox like Instagram or eBay. There are three ways to reach someone, and which one you get depends on where you are in the transaction.

Comments on a Listing (Public)

Open the listing, scroll to the comments section, and post your question. The seller gets a notification and can reply, but everyone can see the thread. This is the only option for contacting a seller you haven’t bought from or bundled with. Tagging them with @username will help make sure they’re notified.

Bundle Messages (Semi-Private)

Add items from a seller’s closet to a bundle (“My Bundles” from your profile), and a message box appears inside that bundle. It works as both a shopping cart and a way to reach out before you buy, and it’s where you’d negotiate a price or ask for measurements without it showing publicly. It’s not truly private, though, it’s tied to that bundle, so treat it as low-privacy.

Order Messages (Private)

After a purchase on Poshmark, go to “My Purchases,” select the item, and tap “Message Seller.” If you sold something, go to “My Sales,” select it, and tap “Message Buyer.” You can attach photos here with the camera icon, and Poshmark Support can read these messages if a dispute comes up

How to Send a Message to Your Seller on Poshmark?

On the Poshmark App:

1. Open the Poshmark app on your phone.
2. Tap the Account Tab (the tab with your @username).
3. Then, tap My Purchases.
4. Next, select the relevant order.
5. On the Order Details page, tap Message Seller.
6. Type your message in the text box and tap the blue arrow to send.

Want to send a photo. A picture of a damaged seam, a wrong item, or a torn mailer? Tap the camera icon inside the message box and attach it. Photos are often the fastest way to resolve a problem, since the seller can see exactly what you’re describing instead of guessing.

On the Poshmark Website:

1. Visit Poshmark.com and log in to your account.
2. Click on your profile picture at the top-right of the page.
3. Then, select My Purchases.
4. Next, select the relevant order.
5. On the Order Details page, select Message Seller.
6. Type your message and select Send. The camera option works here too.

How to Send a Message to Your Buyer on Poshmark?

On the Poshmark App:

1. Open the Poshmark app on your phone.
2. Tap the Account Tab (the tab with your @username).
3. Then, tap My Sales.
4. Next, select the relevant order.
5. On the Order Details page, select Message Buyer.
6. Type your message in the text box and select the blue arrow to send.

On the Poshmark Website:

1. Visit Poshmark.com and log in to your account.
2. Click on your profile picture at the top-right of the page.
3. Then, select My Sales.
4. Next, select the relevant order.
5. On the Order Details page, select Message Buyer.
6. Type your message in the text box and select Send.

Why Can’t I Find the Message Button on Poshmark?

If Message Seller or Message Buyer isn’t showing up on Poshmark then it could be because one of the these reasons:

• No order exists yet. Private messaging only appears once a purchase has been made on Poshmark. Use comments or a bundle instead.
• You’re on the wrong screen. The message button is available on the Order Details page, not on the listing page or the user’s profile.
• The order is very old. Messaging is tied to an active order; very old completed orders may no longer show the option. Contact Poshmark Support directly in that case.
• Your Poshmark app is outdated. Update the Poshmark app from the App Store or Google Play, then force-close and reopen it.
• Browser issues. Clear your cache or try a different browser if the message box won’t load on desktop.

Frequently Asked Questions (FAQs)

Can I send a private message to any Poshmark user?

No. Poshmark has no universal messaging system. Private messaging is only unlocked between a buyer and a seller once an order has been placed. For everyone else, it’s limited to public comments and bundle comments.

Can I message a seller before buying on Poshmark?

Not privately. You can comment on the listing (public), tag the seller with @username, or add items to a bundle and comment there (semi-private). Many buyers use bundles specifically because they feel less exposed than a listing comment.

Are Poshmark private messages really private?

They’re private from other users. Only you and the other party see them. However, Poshmark Support can access these conversations when investigating a dispute. Treat them as private but on the record.

Can I send photos in a Poshmark message?

Yes. Tap the camera icon inside the message box on either the app or the website. This is the best way to document a damaged, incorrect, or misrepresented item.

Can I delete a message I sent on Poshmark?

No. Poshmark doesn’t offer message deletion, which is another reason to keep messages clear and professional.